Privacy policy

Last updated: 16 October 2026

ImprintTrader is committed to protecting your privacy. This policy explains what data we collect, how we use it, your cookie choices, and your rights under POPIA and GDPR.

1. Who we are

ImprintTrader is a SaaS platform operated as a sole proprietorship based in South Africa.

Trading name: ImprintTrader
Operated by: Petrus Truter
Address: 35 De Rust Ave, Fraaiuitsig, Little Brak River, 6503, South Africa
Email: support@imprinttrader.com
Phone: +27 83 625 2717

We are subject to the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

Information Officer (POPIA): Petrus Truter — support@imprinttrader.com

2. Information we collect

Information you provide directly

Information collected automatically

Information collected through cookies and tracking (with your consent)

When you accept advertising or analytics cookies, the following additional data may be collected by third-party platforms:

Payment information

We do not store your payment card details. All payments are processed by Creem, which acts as merchant of record and is subject to its own privacy policy. Checkout runs on a page or in-page overlay hosted by Creem. To create a checkout, we share your email address and account identifier with Creem, together with an affiliate referral identifier if you arrived through an affiliate link. We receive back a customer identifier and subscription identifier, and your subscription status, plan, renewal date and seat count, including whether a payment has failed and when a cancellation has been scheduled.

3. How we use your information

We use the information we collect to:

We do not sell your personal data to third parties. We do not use your trading data or chart images to train AI models.

4. Legal basis for processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process personal data under the following legal bases:

5. Cookies and tracking technologies

We use cookies and similar tracking technologies. You can change or withdraw your choices at any time: open (the same link is in the footer of our website). A change takes effect immediately.

Some reading preferences, such as how many Pattern Lab samples are shown per row, are kept only in your browser's local storage on that device; they are not sent to us and are not used for tracking.

Essential cookies

These are strictly necessary for the Service to function. They cannot be disabled. They include authentication tokens and session cookies that keep you logged in.

Functional cookies

Our affiliate programme uses a first-party cookie (affonso_referral, set by Affonso) to remember that you arrived through an affiliate referral link, so that a resulting subscription can be credited to the correct affiliate. It is a functional cookie used to operate the referral, contains only an opaque referral identifier, and is not used to build an advertising profile.

Analytics cookies

These help us understand how the Service is used so we can improve it. They collect aggregated, anonymised data about pages visited and features used. We use Vercel Analytics and PostHog (EU-hosted) for this purpose. PostHog's event analytics runs cookielessly and sets nothing on your device; if you accept analytics in the cookie banner, we additionally enable PostHog session replay — a masked recording of how the interface is used, in which all text on screen and everything you type is hidden, your uploaded chart images are not recorded, the contents of what your browser sends to and receives from our servers are not recorded, and your journal and strategy content are excluded entirely. Withdrawing analytics consent stops the recording straight away, in every open tab.

If you accept analytics or advertising cookies, we also set a first-party cookie, it_src, that remembers how you first found us: the campaign tags of the link you arrived through (such as utm_source), a referral code if the link had one, the referring website, the first page you visited and when — and, only if you accepted advertising cookies, the ad click identifier (gclid or fbclid). It lasts 90 days from your first visit. If you sign up while it is set, its contents are saved to your account and sent with the sign-up event to PostHog, so we can see which campaigns bring sign-ups. Nothing is stored before you make a choice, and withdrawing consent deletes the cookie (or, if you withdraw only advertising consent, removes the ad click identifier from it).

Advertising and marketing cookies

These are set by third-party advertising platforms when you consent to them. They allow us to:

The advertising platforms we use or may use include:

You can opt out of personalised advertising from Google at adssettings.google.com, from Meta at your Facebook Ad Preferences, and from TikTok within the TikTok app settings.

6. AI processing

When you score a trade, your chart images and strategy data are sent to third-party AI providers for processing. These providers act as data processors on our behalf and are subject to their own privacy policies and data processing agreements. Chart images and strategy data are sent for inference only; we do not use them to train models, and each provider processes them under its own data-processing terms (see Section 10).

Pattern Lab does not use AI: your patterns, samples, sample charts, notes, conditions and tests going forward are never sent to an AI provider. The one exception is turning a pattern into an imprint. When you do, the imprint builder opens with one sample's charts as its reference charts (copies of them are stored with the imprint when you save it), and with the pattern's name, family, market, symbol, direction and notes filled into its fields — and, when you turn a combination of conditions into an imprint, that combination's conditions too. From that point they are handled like any imprint you are building: the builder's AI steps send them to an AI provider before you save (the pattern summary you generate before saving, and the optional consistency check). Once saved, the imprint's reference charts and strategy data are sent to the AI provider whenever you use AI features on it, such as scoring a trade against it.

The AI provider used for scoring and chart checks is configurable on our side and may be any of: Anthropic (United States), Google (United States), OpenAI (United States), DeepSeek (China), Zhipu AI / Z.ai (China), or the same models routed via OpenRouter (United States). This means your chart images and strategy text may be processed in the United States or, when a Chinese provider is selected, in China. Section 7 covers international transfers.

ImprintTrader is an independent product and is not affiliated with, endorsed by, or sponsored by these AI providers. Their names are used only to identify the underlying technology that powers our AI features.

7. Data storage and international transfers

Your data is stored in Supabase, a cloud database service, in its London (United Kingdom) region. Chart images are stored in Supabase Storage in the same region. Some of the services listed in Section 10 are based in, or process data in, other countries — for example our email and hosting providers in the United States, and our affiliate platform in Germany — and AI inference requests (Section 6) are processed in the jurisdiction of the AI provider in use at the time — the United States or, when a Chinese provider is selected, China. By using the Service, you consent to your data being transferred to and processed in these countries.

Where we transfer personal data from the EEA or UK to third countries (including the US), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

8. Data retention

We retain your account data for as long as your account is open. You can delete your account at any time from the Settings page, and deletion is immediate and permanent: your profile, Master Imprints, trades and scores, journal, reports, Pattern Lab patterns, samples, conditions and tests going forward, routines, your trading habit profile, credit history, the comments you wrote as a Studio coach and the chart images you uploaded are deleted as part of the deletion, and any paid subscription is cancelled at the same moment. There is no grace period, and we cannot restore a deleted account. If we terminate your account, it is deleted in the same way. A Studio coach's report that covers a trader — a report about them, or a team, imprint or multi-trader report that includes their trades — is deleted if that trader deletes their account.

If the email address of a new account is not confirmed within 7 days, we delete the account and everything sent with its sign-up.

In our own systems, after an account is deleted we keep only:

Our service providers also keep records under their own terms. Creem, our merchant of record, keeps records of your purchases under its own privacy policy; referral records in our affiliate platform, Affonso, are kept under its data-processing terms; and our hosting, email and AI providers keep request and delivery logs for a limited period.

9. Your rights

Under POPIA and GDPR (where applicable), you have the right to:

To exercise any of these rights, contact us at support@imprinttrader.com. You may also delete your account directly from the Settings page.

10. Third-party services

The Service uses the following third-party services as data processors:

11. Children's privacy

The Service is not directed to children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice within the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

13. Contact and complaints

For privacy-related enquiries or to exercise your rights under POPIA or GDPR, contact our Information Officer:

Petrus Truter
support@imprinttrader.com
+27 83 625 2717
35 De Rust Ave, Fraaiuitsig, Little Brak River, 6503, South Africa

EEA and UK users also have the right to lodge a complaint with their local supervisory authority. South African users may contact the Information Regulator of South Africa at www.justice.gov.za/inforeg.